Shipping Policy

Shipping Policy

Thank you for shopping with Virelum! Here's what you need to know about getting your order to you.

Processing Time
All orders are processed and dispatched within 1–2 business days of being placed. You'll receive a confirmation email with tracking information as soon as your order ships.

Delivery Time
Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and not guaranteed, as factors outside our control (such as customs delays or carrier issues) can occasionally affect arrival times.

International Shipping
We proudly ship worldwide. International customers may be responsible for any customs duties, taxes, or import fees imposed by their country — these charges are not included in the order total and are the responsibility of the customer.

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's journey every step of the way.

Delays
While we work hard to ensure timely delivery, occasional delays may occur due to high demand, weather, customs, or other unforeseen circumstances. We appreciate your patience and will do our best to keep you informed if any issues arise.

Questions?
If you have any questions about your order or shipping, feel free to reach out to our support team at [your email] — we're happy to help!